The groundbreaking work that demonstrated the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance.
Roger Connors and Tom Smith are cofounders of Partners In Leadership, Inc., the worldwide leader in accountability training, with more than 700 clients in fifty-six countries. They are also authors of How Did That Happen? and their newest release Change The Culture, Change The Game. Craig Hickman is the coauthor of the international bestsellers Creating Excellence and Mind of a Manager, Soul of a Leader, and other business books.